Privacy Policy

• Who we are: Flowdevz (“we”, “us”, “our”) is a brand of Teconce LLC.
• Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA.
• Website: https://flowdevz.com
• Contact: privacy@flowdevz.com

1) Scope

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit flowdevz.com, purchase or access our templates, sign in to the dashboard (e.g., /dashboard/), join our mailing list, or otherwise interact with us.

2) Information we collect

• Account & contact data: name, email, password (hashed), organization, role, preferences.
• Transaction data: purchase details, billing country/region, VAT/Tax info when required. We do not store full card details.
• Support & communications: messages you send us, attachments, and related metadata.
• Template/content usage: downloads, license activations, update checks, and access logs.
• Technical & analytics data: IP address, device/browser, OS, pages viewed, referrer, timestamps, cookie or similar identifiers.
• Marketing preferences: newsletter opt-in/out and campaign interactions.

3) How we use your information (purposes & legal bases)

1. Provide the service: accounts, purchases, updates, license validation, support. (Contract necessity)
2. Process payments: via third-party processors; fraud detection/prevention. (Contract necessity / Legitimate interests / Legal obligation)
3. Improve products: analyze anonymized/aggregated usage to enhance UX and docs. (Legitimate interests)
4. Communicate with you: transactional notices; marketing only with consent or where permitted. (Consent / Legitimate interests)
5. Security & compliance: protect services, enforce terms, meet tax/accounting duties. (Legal obligation / Legitimate interests)

4) Payment processing

Payments are handled by third-party processors under their own privacy terms. We receive limited metadata (e.g., transaction ID, amount, status) and necessary tax information. We do not store full card numbers.

5) Cookies & similar technologies

We use essential cookies for core functionality (e.g., session/login). With consent (where required), we use analytics/performance cookies to understand traffic and improve features. Control cookies via your browser and any cookie banner offered on our site.

6) Analytics & third-party tools

We may use privacy-respecting analytics (pseudonymized/aggregated). Where consent is required in your region for non-essential tracking, we will request it before activating those scripts.

7) Sharing your information

We do not sell personal information. We share limited data with:

• Service providers (hosting, payments, email delivery, analytics, error monitoring) under confidentiality and security obligations.
• Legal/compliance recipients where required by law or to protect rights and security.
• Business transfers (e.g., merger, acquisition, asset sale); we will continue to protect your data and notify you of material changes.

8) International transfers

We may transfer information across borders. When doing so, we rely on lawful transfer mechanisms (e.g., Standard Contractual Clauses) and appropriate safeguards.

9) Data retention

We retain data only as long as necessary for the purposes described, including to provide services, meet legal requirements (e.g., tax/audit), resolve disputes, and enforce agreements. Data no longer needed is deleted or anonymized.

10) Your rights

Depending on your location, you may have the right to access, correct, delete, restrict/object, port, and withdraw consent (where processing is based on consent). You can also opt out of marketing anytime via the unsubscribe link or by emailing privacy@flowdevz.com.

California (CCPA/CPRA): You may have the right to know, delete, correct, and opt out of “sharing” for cross-context behavioral advertising. We do not sell personal information. Submit requests via privacy@flowdevz.com.

11) Security

We employ appropriate technical and organizational measures (e.g., encryption in transit, access controls, monitoring). No method is 100% secure, but we work to protect your information.

12) Children’s privacy

Our services are not directed to children under 13 (or the age defined by local law). If you believe a child has provided data to us, contact privacy@flowdevz.com and we will delete it.

13) Communications & marketing

• Transactional emails (receipts, license info, critical notices) are necessary for your account/purchases.
• Marketing emails are sent only with your consent (where required). Unsubscribe at any time via the link in our emails or by contacting us.

14) Changes to this policy

We may update this policy to reflect changes in practices or legal requirements. We’ll post updates with a new Effective date and, where changes are material, provide additional notice (e.g., banner or email).

15) Contact us

• Data Controller: Teconce LLC (Flowdevz)
• Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
• Email: privacy@flowdevz.com